We'd Love to Hear From You

Have questions about Aura Sky Pool? Our team is ready to assist you with any inquiries about our facilities, services, or your upcoming visit.

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Address

The Palm Tower, Palm Jumeirah
Dubai, United Arab Emirates

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Hours

Daily: 10:00 AM - 10:00 PM

Contact Aura Sky Pool

Frequently Asked Questions

What are the entry requirements?

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Guests must be 21 years or older and present a valid photo ID upon entry. Smart casual attire is required, and swimwear must be appropriate for a luxury venue.

Do I need to make a reservation?

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While walk-ins are welcome subject to availability, we recommend making a reservation to guarantee entry, especially during peak hours and weekends.

Is parking available?

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Yes, complimentary valet parking is available for all guests. Self-parking is also available in the building's parking garage.

What facilities are provided?

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We provide luxury changing rooms, secure lockers, premium towels, sun loungers, and full food and beverage service. All basic amenities are complimentary.

Can I host private events?

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Yes, Aura Sky Pool is available for private events, celebrations, and corporate functions. Please contact our events team for more information and availability.

Is the venue accessible?

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Yes, Aura Sky Pool is fully wheelchair accessible with elevator access, accessible restrooms, and accommodating facilities throughout.

What is the cancellation policy?

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Cancellations can be made up to 24 hours before your scheduled visit for a full refund. Cancellations within 24 hours may be subject to charges.

Are food and drinks included?

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Food and beverages are available for purchase from our pool bar and restaurant. Various packages including food and drink options are also available.

Visit Us Daily

Monday - Thursday 10:00 AM - 10:00 PM
Friday - Sunday 10:00 AM - 11:00 PM
Public Holidays 10:00 AM - 11:00 PM

Last entry is one hour before closing. Hours may vary during special events.

Ready to Experience Aura?

Visit us and discover Dubai's premier rooftop destination